qz786 Privacy Policy

1Introduction

This Privacy Policy (the "Policy") explains how qz786, accessible at https://qz786.cam (the "Platform"), collects, uses, stores, processes and protects the personal data of individuals who access or use our services. qz786 is committed to handling all personal data responsibly, transparently and in accordance with applicable data protection principles.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described here, please discontinue use of the Platform immediately. This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy.

This Policy applies to all visitors, registered users and other persons who access or use the Platform from any location — including users accessing from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and all other cities across Pakistan.

2Definitions

In this Policy, the following terms have the meanings set out below:

• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or indirectly — including name, email address, device identifiers and IP address.
• "Data Subject" means any identified or identifiable natural person whose personal data is processed by qz786 — in practice, this means you, as a user of the Platform.
• "Processing" means any operation performed on personal data, whether automated or manual, including collection, storage, use, disclosure or deletion.
• "Controller" means qz786, which determines the purposes and means of processing personal data collected through the Platform.
• "Processor" means any third party that processes personal data on behalf of and under the instructions of qz786.
• "Cookies" means small text files placed on your device by the Platform to enable certain functionality and to collect usage information.
• "KYC" (Know Your Customer) means identity and age verification processes that may be required before certain account functions become accessible.
• "Third Party" means any individual or organisation that is not the Data Subject or qz786.

3Data We Collect

qz786 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we may collect include:

3.1 Account Registration Data

When you create a registered account on the Platform, we collect the information you provide during the registration process, which may include:

• Full legal name;
• Date of birth (for age verification purposes);
• Email address;
• Residential address (city, province and country — including Pakistan-specific references such as Karachi, Lahore or Islamabad);
• Username and encrypted password credentials.

3.2 Identity Verification (KYC) Data

Where KYC verification is required, we may collect copies or images of identity documents, which for Pakistani users typically include:

• Computerised National Identity Card (CNIC) — front and back;
• Valid passport (biographical data page);
• Proof of address documentation (where required);
• Selfie or liveness-check images for identity matching purposes.

3.3 Technical and Usage Data

When you access the Platform, we automatically collect certain technical data through our servers and analytics systems, including:

• IP address and approximate geographic location (country and city level);
• Browser type, version and language settings;
• Device type, operating system and screen resolution;
• Pages visited, time spent on each page and navigation paths;
• Referring website or search engine;
• Date and time of each access request.

3.4 Communications Data

If you contact us via email, Live Chat or our Help Center, we collect and retain records of those communications, including your contact details and the content of your messages, for the purposes of responding to your query and maintaining a support history.

3.5 Data We Do Not Collect

qz786 does not collect payment card numbers, bank account details or any financial account credentials directly. Payment processing, where relevant, is handled exclusively by the operator's secure payment systems. References to payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this Platform are purely contextual and do not involve qz786 collecting or processing any payment data on behalf of those providers.

4How We Collect Data

We collect personal data through the following means:

• Directly from you — when you register an account, complete a KYC verification, submit a support request, fill in a contact form or otherwise voluntarily provide information to us;
• Automatically — through server logs, cookies, analytics tools and similar technologies when you browse the Platform;
• From third parties — in limited circumstances, from identity verification service providers, fraud prevention agencies or other third-party processors engaged by qz786 to support our operations.

5Data Processing

qz786 processes personal data for the following specific purposes:

We do not use personal data for automated decision-making that produces legally significant effects on users without human review, except where required by applicable law.

6Legal Basis for Processing

qz786 relies on the following legal bases for the processing of personal data, consistent with applicable data protection law:

• Contract performance — processing necessary to create and maintain your account and deliver the services you have requested;
• Legal obligation — processing required to comply with applicable laws, including KYC obligations, Anti-Money Laundering (AML) requirements and responsible gambling regulations;
• Legitimate interests — processing necessary for our legitimate interests, including platform security, fraud prevention, abuse detection and service improvement, where such interests are not overridden by your privacy rights;
• Consent — where we rely on your consent to process data, particularly in relation to non-essential cookies and certain marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7Data Sharing & Disclosure

7.1 Third-Party Service Providers

qz786 may share personal data with carefully selected third-party service providers who process data on our behalf and under our instructions. These providers include:

• Identity verification and KYC service providers;
• Fraud detection and anti-money-laundering screening services;
• Hosting, cloud infrastructure and content delivery network providers;
• Analytics platforms used to measure and improve Platform performance;
• Customer support software providers.

All third-party processors are contractually bound to process data only in accordance with our instructions, to maintain appropriate security standards and not to use data for their own independent purposes.

7.2 Legal Disclosures

We may disclose personal data to law enforcement authorities, regulatory bodies, courts or other government agencies where we are required or permitted to do so by applicable law — including in response to a valid court order, legal process or statutory obligation.

7.3 What We Do Not Do

8Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function correctly, to remember your preferences and to provide usage information to website operators. qz786 uses cookies and similar technologies including local storage and session storage.

8.2 Types of Cookies We Use

• Strictly necessary cookies — required for the Platform to function. These cannot be disabled without affecting core functionality, such as maintaining your login session.
• Functional cookies — remember your preferences, language settings and personalisation choices to improve your experience.
• Analytics cookies — help us understand how users interact with the Platform, including which pages are most visited and where users encounter difficulties. This data is aggregated and anonymised where possible.
• Security cookies — support fraud prevention and account security measures.

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only certain types or delete cookies already stored on your device. Please note that disabling cookies may affect the functionality of certain Platform features. For detailed guidance on managing cookies in your specific browser, refer to the relevant browser's help documentation.

9Data Retention

qz786 retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law. Our general retention principles are:

• Account data is retained for the duration of your account and for a reasonable period thereafter to allow for dispute resolution and legal compliance;
• KYC and identity verification data is retained for the period required by applicable AML and regulatory obligations, which may extend beyond account closure;
• Support communications are retained for a period sufficient to resolve ongoing queries and maintain an adequate service history;
• Technical and analytics data is generally retained in aggregated or anonymised form and not linked to identifiable individuals beyond the period necessary for its analytical purpose;
• Data subject to a legal hold may be retained beyond standard periods where required by a court order, regulatory investigation or statutory obligation.

When personal data is no longer required, we securely delete or anonymise it in accordance with our internal data management procedures.

10Data Security

qz786 implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encrypted storage of sensitive data including passwords and identity documents;
• Access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security assessments and vulnerability monitoring;
• Multi-factor authentication for administrative system access.

Despite these measures, no data transmission over the internet or electronic storage system is completely secure. While we take all reasonable precautions to protect your data, we cannot guarantee absolute security. If you become aware of any security vulnerability or suspicious activity relating to your account, please contact us immediately via Live Chat or at [email protected].

11Your Rights as a Data Subject

Subject to applicable law, you have the following rights in relation to the personal data that qz786 holds about you:

• Right of access — you may request a copy of the personal data we hold about you and information about how it is processed.
• Right to rectification — you may request that inaccurate or incomplete personal data is corrected or updated.
• Right to erasure — in certain circumstances, you may request deletion of your personal data. This right is subject to legal retention obligations which may require us to retain certain data notwithstanding your request.
• Right to restriction of processing — you may request that we restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy or object to its processing.
• Right to data portability — where processing is based on consent or contract and is carried out by automated means, you may request that we provide your personal data in a structured, commonly used and machine-readable format.
• Right to object — you may object to processing based on legitimate interests, including profiling. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

12Minors and Age Restriction

The Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the operator's licence jurisdiction. qz786 does not knowingly collect personal data from individuals below the applicable minimum age.

If we become aware that we have inadvertently collected personal data from a minor without appropriate parental or guardian consent, we will take immediate steps to delete such data from our systems and close any associated account. If you believe that a minor's data has been collected without consent, please contact us immediately at [email protected].

13International Data Transfers

In the course of operating the Platform and engaging third-party service providers, personal data may be transferred to and processed in countries outside of Pakistan. Where such transfers occur, qz786 takes steps to ensure that adequate data protection safeguards are in place, consistent with applicable data protection standards.

Safeguards may include the use of standard contractual clauses, processor agreements with appropriate data protection obligations, or transfers to jurisdictions that provide an adequate level of data protection under recognised frameworks.

14Policy Amendments

qz786 reserves the right to update, modify or replace this Privacy Policy at any time to reflect changes in our practices, applicable law or Platform functionality. Revised versions of this Policy will be published on the Platform with an updated effective date.

Where changes are material — for example, changes to the types of data collected, the purposes for which data is used or the rights available to you — we will endeavour to provide reasonable advance notice, either through a prominent banner on the Platform or by email to registered users.

Your continued use of the Platform following the publication of an amended Policy constitutes your acceptance of the revised terms. If you do not accept any amendment, please discontinue use of the Platform and, if applicable, submit a request to close your account. We recommend reviewing this page periodically to remain informed of the current terms.

15Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by qz786, please contact us using any of the following channels. All email addresses and contact details are displayed as plain text only and are not clickable links:

• Live Chat: Available 24/7 through the Platform — fastest channel for urgent matters
• Help Center: Accessible from your account dashboard for step-by-step guidance
• General enquiries email: [email protected]

For data subject rights requests — including access, rectification, erasure or portability requests — please clearly state the nature of your request in your communication and provide sufficient information for us to verify your identity before processing the request. We aim to acknowledge all privacy-related requests promptly and to respond substantively within a reasonable timeframe.

We serve users across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — and our support team is equipped to assist in English and, where available, in Urdu as well.